We have made temporary changes in our office in attempt to keep our staff safe and flatten the curve with the Corona Virus. Insurance business is closed to the public. You may contact your broker by email. See the "About Us" tab and view "Our Team" for individual and general email addresses. Or call our office and leave a message for a callback. We very much appreciate your business and hope to be able to see you again soon! Registry Business is still open to the public with REVISED HOURS - MON TO FRIDAY - 9AM TO 3PM. Note that driver's license and registration renewals have been extended and you don't have to renew until May 15th, 2020.


As your independent broker we will do our very best to make sure your claim experience is as efficient as possible.  We are dedicated to ensuring that claims are handled in an expeditious and professional manner.

What to do in the event of a loss.

First try to do your best to reduce or prevent further damage if and when possible. Report any Theft or Burglary to the Police quickly.

Prior to reporting a claim to us have the following information so we may provide advice and report the loss to the insurance company.

  • Who was involved?
  • What happened, what was damaged?
  • When it happened, date and time?
  • Why it happened – what caused the loss?
  • Where it happened?
  • Pictures or Police reports providing further information are helpful when you have them.

In the event of an auto collision you should be exchanging your insurance information with the other party.  Be sure to get the other drivers information – Full name, Drivers License Number, Insurance Information (insurance company and policy number which is found on their pink card), and their phone number.   If the person is not being cooperative obtain their vehicle details and license number and report them to the police.

Regular Business Hours:  Monday – Friday 9-5
(closed statutory holidays)

Please contact our office during regular business hours to report a claim to one of our team members.

(403) 320-5588

After hours Emergency Contact

If you have suffered a major loss and require immediate assistance please call your insurance company’s 24 Hour Emergency Service number below.

AMI 1 (800) 416 4082
Economical 1 (800) 607 2424
Elliott Special Risk 1 (800) 223-8858
Victor Insurance 1 (613) 786-2000
Intact 1 (866) 464 2424
Nordic 1 (866) 464-2424
Peace Hills 1 (800) 369-4053
Premier Marine 1 (800) 367 5677
Wawanesa 1 (800) 929-2637


April 16, 2012 at 6:36 pm | by adminMcKillop